Whether your question is about your account, payments, bonuses, betting, or the app — you'll find it here. This page has direct, detailed answers to the most frequently asked questions about Hajibet.
A quick overview before diving into the FAQ.
Below you'll find direct answers to the questions Hajibet users ask most.
When you refer a friend to Hajibet's referral program, both of you benefit. Here's how it works:
The reward amount per successful referral may vary based on the current promotion — to see the latest terms, Promotions Page Check it out. You can refer multiple friends from a single account, but each person can only receive referral benefits once.
Some profile details can be updated on your own, while others require assistance from support.
You can change these yourself: Profile picture, password, notification preferences, and preferred language — all of these can be updated by logging in and going to Account Settings.
You'll need support's help for: To change your mobile number, you'll need to contact support and verify your identity with a photo of your NID or passport. This is a security measure to prevent unauthorized changes to your number. Your name is also generally kept in line with your KYC-verified information, so changes to that will require support approval as well.
Get in touch: support@hajibet.click or via live chat.
The time it takes for your winnings to be credited after a settled bet depends on the type of match:
If your balance hasn't updated more than 30 minutes after the match ended, try refreshing the page. If that doesn't help, contact support with your bet ID and match details and it will be sorted out quickly.
Once logged in to Hajibet, you can view real-time scores and match statistics directly in the Sports Betting section. Features include:
The live score experience is even better on the mobile app — with notifications turned on, you'll be alerted instantly whenever a goal or wicket falls. Download the App from this page.
There are two ways to temporarily or long-term suspend your account on Hajibet:
Cooling-Off Period (24 hours – 30 days): For a short break. You won't be able to log in during this period, but your account, balance, and bet history will remain intact. Once the time is up, you can resume using your account as normal.
Self-Exclusion (6 months – 5 years): For an extended break. No promotional messages will be sent during this period. The account cannot be reopened before the set time expires.
Permanently closed: You can also request a permanent account closure if needed — please note that this action cannot be reversed.
Contact support for any type of break (support@hajibet.click) or let us know via live chat. Changes take effect immediately. For more details, Responsible Gaming Visit the page.
Yes, Hajibet offers betting on several sports alongside cricket. Sports currently available:
To get started, log in and Sports Betting Go to the section. Select a sport category from the left side or top menu. Find the match you want and click on the odds to add it to your bet slip.
Withdrawing from Hajibet is straightforward. Here are the steps:
A few important things to note:
If it's been more than 30 minutes and you still haven't received your winnings, contact support with your transaction ID and it will be resolved quickly.
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Ask our support team directly — we're here to help in Bangla.
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It's natural to have a lot of questions the first time you use Hajibet. This FAQ page was created to give Bangladesh users clear, direct answers to those questions. Every answer is kept concise but complete, so the whole experience stays easy to get through.
Hajibet's referral program is a popular feature among members. Inviting friends to earn rewards works especially well in Bangladesh, where word-of-mouth goes a long way. An active member can refer multiple friends and earn a separate reward for each successful referral. One thing to keep in mind — the referral bonus requires your friend to make their first deposit, and that deposit must be at least ৳300.
Many users are unsure about how profile updates work on Hajibet. Some details can be changed independently, while others require verification. Changing your mobile number in particular is handled carefully, as it is tied to your core account identity. If you've lost access to your old number or switched SIMs, contact support with your NID and the issue will be resolved. Your password, however, can be changed on your own directly from Account Settings.
The most common question we get is when winnings arrive after a bet is won. The simple answer is that they're usually credited within 15 minutes of the match ending. That said, some matches take a bit longer for the official result to be confirmed — particularly rain-affected games or those decided by the Duckworth-Lewis method. Give it a little time, and if it's been more than 30 minutes, reach out to support.
Live scores and real-time stats are one of Hajibet's standout features. Betting while watching a match unfold is a completely different experience. The app makes it even better — the compact screen keeps all the information in one place, right at your fingertips.
Many people see closing their account as a sign of weakness, but it's actually a brave and responsible choice. Hajibet offers this option and it's easy to access with no hassle. You choose the self-exclusion period yourself — anywhere from 6 months to 5 years. The cooling-off period is ideal if you just need a short break.
When it comes to Sports Betting in Bangladesh, most people only think of cricket — but Hajibet offers much more. You can also bet on football, tennis, basketball, and e-sports. Major tournaments like the Premier League and Champions League are covered with both live and pre-match betting markets.
It's important to understand how withdrawals work. Withdrawing from your main balance is straightforward and fast — typically 15 to 30 minutes. As long as your KYC is complete, there are no hold-ups. For bonus balance withdrawals, you'll need to meet the wagering requirements first. Many users run into confusion simply because they're not aware of this difference.
For anything not covered in Hajibet's FAQ page, or if you'd like more detail on any topic, reach out to support directly. Live chat responds in 1–3 minutes, and email is answered within a few hours. Just write in Bangla — no need to worry about translation.
Now that you've read through the FAQs, there's just one thing left to do — register and claim your 100% bonus on your first deposit. From cricket to football, Live Casino to slots, it's all in one place.
Gaming is for entertainment — not a source of income. Hajibet is strictly for users aged 18 and above. If you feel you're losing control of your betting, please reach out to our support team. For more information, Responsible Gaming Visit the page.